Implementing WhatsApp will improve customer experience for a variety of automotive services LONDON, 15th December 2020 – Global cloud communications software and services provider IMImobile PLC, today announced that ŠKODA AUTO India has integrated the WhatsApp Business API as part of their customer communication strategy. ŠKODA is now using WhatsApp to streamline the vehicle service booking process, provide breakdown support, share their COVID-19 initiatives, share product information, and more. The WhatsApp Business API enables businesses to connect with 2 billion users across 180 countries in a simple, reliable way to…
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Coronavirus: tyntec and Future of Voice develop WhatsApp bot for the German Red Cross
Munich, April 8, 2020 – The German Red Cross (DRK) today announced the launch of a nationwide chatbot service to answer all questions about the coronavirus, COVID-19. Integrated with the world’s most popular chat app WhatsApp, the chatbot was developed by Future of Voice, a leading international agency for conversational AI from Berlin, in cooperation with the global cloud communications service provider tyntec and the dialog management system from Parloa. After seeing the benefits of a similar service launched by the WHO (World Health Organization) that uses a WhatsApp chatbot…
Read Moretyntec brings WhatsApp Business API’s rich media features to its financial services client and help consumers receive account statements right on time
tyntec’s customer Tarjeta Plan Platino uses WhatsApp’s rich media capabilities – through tyntec’s Chat API – and changes how credit card statements are viewed by their customers. MUNICH, December 3, 2019 – tyntec, a global cloud communications provider, today announced that one of the company’s clients in the financial services sector is now using WhatsApp Business API’s rich media capabilities to send monthly statements to banking customers in Argentina. WhatsApp’s rich media has provided a unique opportunity for tyntec’s customer Tarjeta Plan Platino to move away from the conventional methods…
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