Munich, April 8, 2020 – The German Red Cross (DRK) today announced the launch of a nationwide chatbot service to answer all questions about the coronavirus, COVID-19. Integrated with the world’s most popular chat app WhatsApp, the chatbot was developed by Future of Voice, a leading international agency for conversational AI from Berlin, in cooperation with the global cloud communications service provider tyntec and the dialog management system from Parloa. After seeing the benefits of a similar service launched by the WHO (World Health Organization) that uses a WhatsApp chatbot…
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