imimobile enables ŠKODA AUTO to use the WhatsApp Business API for customer interactions

Implementing WhatsApp will improve customer experience for a variety of automotive services LONDON, 15th December 2020 – Global cloud communications software and services provider IMImobile PLC, today announced that ŠKODA AUTO India has integrated the WhatsApp Business API as part of their customer communication strategy. ŠKODA is now using WhatsApp to streamline the vehicle service booking process, provide breakdown support, share their COVID-19 initiatives, share product information, and more. The WhatsApp Business API enables businesses to connect with 2 billion users across 180 countries in a simple, reliable way to…

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