Telent designed and installed a new station data network (SDN) and Station Management System, MICA, at four international stations Warwick, U.K., 21 March 2023 – Essential work to upgrade communications systems across the HS1 rail network has been completed with minimal disruption at some of the UK’s busiest international rail stations. Telent was contracted by High Speed 1 (HS1) to upgrade all critical systems from legacy analogue to modern IP solutions at St Pancras, Stratford, Ebbsfleet and Ashford international stations. These improvements better protect the station and assets, grow the…
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Enterprises Must Utilize Modern Communication Methods to Scale Fast, Says Kaleyra
Using up-to-the-minute messaging services, such as WhatsApp and video calling, is vital for businesses to grow their user base BARCELONA – February 28, 2022 – Speaking as Mobile World Congress takes place, on behalf of Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLR WS) (“Kaleyra” or the “Company”), Chief Business Officer Mauro Carobene said that “enterprises that utilize the latest communication applications as part of their customer communication strategy will more effectively accelerate growth and achieve scale.” Carobene then added, “to ensure customer satisfaction and increase user bases – both vital…
Read More75% of consumers stop purchasing from a retailer due to delivery miscommunications
Research reveals UK delivery customer experience epidemic, with retailers losing customers due to poor post-purchase and delivery tracking communications 71% of consumers had to contact customer services up to three times in the last six months for information about their deliveries Manchester, UK; 16 September 2021: New research from delivery experience technology platform Sorted has revealed that 75% of consumers would stop using a retailer if they frequently messed up communication updates regarding their delivery. With customer expectations higher than ever, UK retailers have reached a critical point with the…
Read MoreFive new rail freight companies extend interconnection and enhance cross border freight handling thanks to Hit Rail
High performance networking and messaging interoperability simplifies goods exchange throughout Europe Utrecht/Brussels, 12 February 2018 – A host of new customers making use of Hit Rail connectivity and interoperability solutions has significantly improved the interconnection of European Railway Undertakings (RUs) and Infrastructure Managers (IMs), helping to facilitate rail freight movements across Europe. Five new contracts signed in 2017 with companies from three countries see Hit Rail’s cybersecure Hermes Virtual Private Network (VPN) more and more at the heart of the continent’s rail freight movements, delivering common messaging and communication protocols…
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