Navenio raises £9m for hospital workforce AI platform

– Navenio’s efficiency-boosting technology doubles team throughput in critical environments like hospitals – Infrastructure-free technology provides ‘right person, right time, right place’ localisation service indoors, where GPS doesn’t work – Technology critical for patient flow challenge as hospitals re-open for ‘business as usual’ post the Covid-19 peak The healthcare scale-up behind a location-based platform which has been shown to double team throughput, today announced £9m in series A funding. Navenio, a spin-out of Oxford University, provides infrastructure-free indoor location solutions, the equivalent of GPS for use indoors, to power a…

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EXFO to assure successful 5G service delivery with launch of intelligent network automation platform

New breed of service assurance required for 5G AI-powered service quality for subscribers, IoT machines and mission-critical 5G services QUEBEC CITY, CANADA, February 12, 2020 — EXFO Inc. (NASDAQ: EXFO, TSX: EXF) the communications industry’s test, monitoring and analytics experts, has launched Nova Adaptive Service Assurance (Nova A|SA), the first intelligent automation platform enabling mobile network operators to deliver ultra-reliable, high-quality service experience in a 5G world. To meet the needs of an industry in which operators have less than 2% visibility into customer experience, Nova A|SA automatically provides the…

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MYCOM OSI Launches New AI/ML Solution for Predictive Service Assurance

New capability improves prediction of network and service faults, root causes, performance and quality LONDON, UK – 7th February 2020 – MYCOM OSI, the Assurance Cloud Company™ and leading independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced the launch of a new service assurance AI/ML capability that enables CSPs’ network and service operations centers (NOC/SOC) to implement AI/ML-driven predictive operations and maintenance, improving network and service performance and quality whilst reducing operational costs. As the industry faces increasingly complex network…

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Peak Achieves AWS Retail Competency Status

MANCHESTER – 13 January 2020 – Peak, a pioneer of the AI System, announced today at the US National Retail Federation conference that it has achieved Amazon Web Services (AWS) Retail Competency status. This accreditation supports Peak’s expansion to the US market, establishing itself as an AWS Retail and Machine Learning Competency Partner on a global scale. Peak’s first-of-its-kind AI System is future-proofing retail businesses by providing both the technology and capability to be successful with AI. It aligns with business strategy to drive growth, enhance profitability and build sustainable…

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Contexta360 research finds Speech Analytics is not yet reaching full potential in UK Contact Centres

Fewer than half are using Artificial Intelligence and real-time automation and analytics features London, UK- 12th December, 2019: Contexta360, a leading speech analytics, AI and conversational computing company, today released the results of research into the deployment and use of speech and chat interaction analytics in UK contact centres and the view of voice calls as a customer support channel. The survey polled 250 UK-based contact centre managers and found that although 92% have some form of speech analytics solution in place, a high proportion (43%) have deployed it in…

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AI-powered gig economy startup celebrates 1 million hours of work

London, UK – 3rd June 2019. Four years since its first shift, flexible workforce platform, Catapult, is celebrating 1 million hours worked by its experienced retail and hospitality staff. The milestone was reached by Sherehan Abdelmoti, a retail and events-trained candidate, during her shift at Clarks’ Marble Arch store on Oxford Street. Abdelmoti, who joined the platform in September 2018, has worked a total of 219 shifts with Catapult, 186 of those with Clarks. Catapult co-founder, Oli Johnson, said: “The traditional part-time job falls short on its main promise to…

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Cerillion to demonstrate agile cloud billing solution as enabler for new IoT services at Digital Transformation World

Driver Connect catalyst project brings together telematics, smart cities, AI and augmented reality to fuel a more personalised customer experience London, 13th May 2019 – Cerillion (AIM: CER), an innovator in digital monetisation and customer management solutions, today announced that its cloud billing and subscription management solution, Cerillion Skyline, will be showcased in a pioneering ecosystem catalyst project at the TM Forum’s Digital Transformation World event in Nice from 14-16th May. Following the company’s award winning catalyst with Nokia in 2018, Cerillion is collaborating with Nokia again on the Driver…

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Onfido partners with RVshare to build trust in peer-to-peer vehicle sharing

Identity verification will reduce fraud and provide assurance for RV renters and owners alike SAN FRANCISCO, 11th February, 2019 – Onfido, the award-winning global identity verification platform, has partnered with RVshare, the world’s first and largest peer-to-peer RV rental marketplace. Onfido’s AI technology will enable RVshare to reduce fraud and build trust among its national community of vehicle lenders and renters. Founded in 2013, RVshare makes it easy for its national network of over 60,000 RV owners to rent their extended inventory of trailers and motorhomes out to travelers around…

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Nosto and Knomo bag AI and personalisation wins at the eCommerce Awards for Excellence

Nosto’s AI-powered personalisation solution for bag and tech accessories retail brand Knomo has been recognised as a double-winner in the eCommerce Awards for Excellence 2018. It was honoured with both the ‘Best use of AI’ and ‘Best use of Personalisation’ awards at the annual online retail industry event. The winning solution, which was implemented in partnership with the ecommerce team at Knomo, relies on Nosto’s AI analysing visitors’ online behaviour to personalise the shopping experience. It does this by delivering the most relevant real-time product recommendations and pop-ups to Knomo’s…

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New AI-based ecommerce personalisation tech helps golf retailer increase online order values by 18%

Function18 doubles on-site engagement and makes visitors 1.3x more likely to buy with newly launched Nosto technology that delivers a ‘personalised store to every customer’   Function18.com, which sells golf clothing from top sports brands such as Nike and Adidas, has seen an 18% increase in average order values while doubling page views and time-on-site with new AI-powered personalisation technology from Nosto. The newly launched technology can automatically personalise every element on a retail site from the navigation bar, banners, videos and Call To Actions (CTAs), to logos – for…

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