AO partners with Peak, adopting its AI System to enhance customer experience

29 July 2020, Manchester, UK – AO, the UK’s largest online electricals retailer, has today announced a new partnership with Peak, a fast-growing artificial intelligence (AI) company. AO will initially be utilising Peak’s pioneering AI System to generate insight-led data for its mobile business, AO Mobile, to help with segmenting customer data and improving the experience of customers. AO prides itself on its exceptional customer service and seamless online customer journey, and recently announced its results for FY2020, with year-on-year UK revenue up 20.3%. Its One AO strategy sees the…

Read More

Peak Achieves AWS Retail Competency Status

MANCHESTER – 13 January 2020 – Peak, a pioneer of the AI System, announced today at the US National Retail Federation conference that it has achieved Amazon Web Services (AWS) Retail Competency status. This accreditation supports Peak’s expansion to the US market, establishing itself as an AWS Retail and Machine Learning Competency Partner on a global scale. Peak’s first-of-its-kind AI System is future-proofing retail businesses by providing both the technology and capability to be successful with AI. It aligns with business strategy to drive growth, enhance profitability and build sustainable…

Read More