Perforce Research Finds 68% of Online Shoppers Have Felt Like Throwing Their Phone Against the Wall When a Shopping App Crashes

Secure checkouts, accurate stock, and quick load speed are the top features consumers expect when shopping digitally this holiday season Minneapolis, MN., November 10, 2022 – Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development cycle, released its Black Friday Consumer Report, revealing that 85% of consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel. The study targeted U.S. consumers to better understand their holiday shopping habits and expectations of services…

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New research: Fashion shoppers’ post-purchase selfies are key to cutting the rising volume of online returns

61% of US and UK consumers say seeing visual user-generated content (UGC) from other customers can reduce the growing number of fashion ecommerce returns which is hitting retailers’ profitability and sustainability goals. And around half of consumers now accept that returning online fashion purchases is bad for the environment NEW YORK and LONDON (July 14, 2022) – 61%[1] of consumers questioned in a new poll think fashion retailers can cut rapidly rising ecommerce product return rates by including more post-purchase photos and videos from other customers—to help shoppers see how…

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