81% of ecommerce leaders say ‘rising living costs make on-site search more important for online shoppers’, but retailers are failing consumers with irrelevant search results, unnecessary friction and a lack of personalization New York, February 15, 2023—New research suggests 69% of consumers go straight to the search bar when they visit an online retailer[1], but 80% admit leaving because the on-site search experience didn’t meet their expectations. Leading retailers surveyed across North America and the UK accept that their site-search isn’t up to scratch, attributing around 39%[2] of all traffic bouncing (shoppers…
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Data centres: UK organisations with the most servers are still unlikely to prioritise energy efficiency – research
Companies with fewer ICT facilities or younger IT managers are up to twice as likely to prioritise energy efficiency, while less affluent vertical sectors seem unaware of the impact of energy efficiency on Total Cost of Ownership February 7th 2023 – London, UK – Despite the consumption by data centres of around 1% of the world’s electricity production[1], the dramatic rise in energy prices over the last 12 months and ever-more-frequent warnings from environment agencies, UK organisations with large numbers of servers are still unlikely to prioritise energy efficiency in…
Read MorePerforce Research Finds 68% of Online Shoppers Have Felt Like Throwing Their Phone Against the Wall When a Shopping App Crashes
Secure checkouts, accurate stock, and quick load speed are the top features consumers expect when shopping digitally this holiday season Minneapolis, MN., November 10, 2022 – Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development cycle, released its Black Friday Consumer Report, revealing that 85% of consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel. The study targeted U.S. consumers to better understand their holiday shopping habits and expectations of services…
Read MoreMatchWare Releases the MindView Assist App to make Research on the go a Breeze
This update includes our new mobile app ‘MindView Assist’ that syncs research with your work on MindView Desktop. This latest version enhances productivity, improves security, and streamlines research more than ever before. Tampa FL (September 26th, 2022) – MatchWare has officially launched a mobile app named MindView Assist along with updates for increased security, and much more. The brand new MindView Assist App takes research to the next level by streamlining information gathering when researching for assignments, essays, and reports. MindView Assist syncs directly with your MindView platform. In the…
Read MoreNew research: Fashion shoppers’ post-purchase selfies are key to cutting the rising volume of online returns
61% of US and UK consumers say seeing visual user-generated content (UGC) from other customers can reduce the growing number of fashion ecommerce returns which is hitting retailers’ profitability and sustainability goals. And around half of consumers now accept that returning online fashion purchases is bad for the environment NEW YORK and LONDON (July 14, 2022) – 61%[1] of consumers questioned in a new poll think fashion retailers can cut rapidly rising ecommerce product return rates by including more post-purchase photos and videos from other customers—to help shoppers see how…
Read MoreFrom smart vending to eco-friendly deliveries – New report unveils consumer demand for IoT-enabled, next level retail experiences
Wireless Logic research shows British consumers increasingly want ‘Everything Now’; Significant opportunity for service providers to recommend the right IoT solutions backed by ultra-resilient cellular connectivity to help retailers stay competitive LONDON – WEDNESDAY 4TH MAY, 2022 – Wireless Logic Group, Europe’s leading IoT connectivity platform provider, has announced the results of a new Censuswide report into the ongoing digitisation of consumer behaviour and adoption of next level retail experiences. In particular, the report examines how an increase in food deliveries, omnichannel shopping and cashless payments is currently driving the…
Read MoreNew research: digital self-service now more popular than calling customer service
60% of UK household water and energy customers prefer not to call customer service if they can use online tools to solve their problems, according to Macro 4 research Crawley, UK, March 22, 2022 – Most consumers are ready to swap customer service calls for digital self-service in the wake of their experience during the pandemic, according to new survey findings released by Macro 4. The research, which examines UK consumer attitudes to household energy and water suppliers, suggests that 61 per cent of customers have become more comfortable interacting…
Read MoreAdaptiveMobile Security Discloses New Research on Mobile Network-Enabled Attacks in Hybrid Warfare
Company publishes research outlining emerging mobile network attack strategies in Hybrid Warfare including newly revealed HiddenArt mobile threat actor Dublin, Ireland, and Stockholm, Sweden: February 9th, 2022 – AdaptiveMobile Security, an Enea company, and the world leader in mobile network security, today published new research titled; Spectrum of Violence: Mobile Network-enabled Attacks in Hybrid Warfare. The paper highlights how vulnerabilities in mobile network infrastructure could be weaponized in offensive military operations. Setting out how the combination of military and mobile telecom-enabled targeting capabilities can create a battlefield advantage; the paper…
Read MoreNew study: Amazon wins biggest share of Google results in Apparel, Beauty, Sporting Goods and Health eCommerce
Report suggests retailers can win search traffic from Amazon by giving shoppers more “informational” content Berlin / San Mateo, November 23, 2021 – Amazon.com (9.7%), nordstrom.com (8.0%) and adoreme.com (5.0%) are first, second and third for the share of organic search results on Google’s first page when U.S. shoppers search for Apparel. In the Beauty sector, amazon.com (17.3%) is ahead of ulta.com (6.9%) and sephora.com (5.1%), while in Furniture the top three are wayfair.com (15.3%) amazon.com (11.3%) and homedepot.com (10.7%). Out of the seven eCommerce verticals analyzed by Searchmetrics in…
Read MoreNew research: 57% of online shoppers have purchased cross-border during the pandemic
But 66% believe [1] international purchases will arrive later than promised; are more likely to be damaged in transit (47%); and will be more difficult to return (73%) London – (27 October, 2021) – New research suggests 57% of online shoppers around the world have made at least one online purchase from a company in another country in the last 12 months – while a further 22% have considered doing so. And 43% agree or strongly agree that doing more online shopping in general during the pandemic means they are…
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