LONDON, 30 October 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is helping Spotzer enhance its contact centre operations and global customer service experience with its ContactWorld platform. Spotzer is a white-label provider of bespoke digital marketing solutions for large enterprise customers who service small businesses, and has sales and service teams across four continents. The company selected NewVoiceMedia’s ContactWorld for Service solution for its reliability, ease-of-use, insight into outbound calls through detailed analytics, and the…
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Benefit Management Solutions employs NewVoiceMedia to strengthen its voice of the customer initiative
Benefits administration outsourcing company implements ContactWorld to enhance customer service and contact centre efficiency LONDON, 24 August 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that New York-based benefits administration company Benefit Management Solutions is using ContactWorld for Service to enhance its contact centre operations and customer experience. Benefit Management Solutions, which delivers full-service, resource-intensive benefits administration and outsourcing, has been driving business innovation as part of a voice of the customer initiative….
Read MoreSSE Enterprise Telecoms launches Cloud Connect service, syncing businesses with leading cloud service providers
Cloud Connect solution delivers dedicated service connecting business-critical networks to the public cloud LONDON, UK – 31st July 2017 – SSE Enterprise Telecoms – one of the UK’s leading connectivity suppliers, and part of SSE plc – today announced the availability of high-speed connectivity between businesses and their preferred cloud service providers (CSPs), such as Amazon Web Services (AWS) and Microsoft Azure. The service, known as Cloud Connect, offers businesses a private dedicated Ethernet connection to their chosen CSP, delivered over SSE Enterprise Telecoms’ core network. This enables the service…
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