SaaS – Page 2 – Reprototype

MYCOM OSI Announces World’s First Carrier-Grade Service Assurance SaaS

February 19, 2019February 19, 2019 RealWire

MYCOM OSI Assurance Cloud™ deployed at Tier 1 CSPs LONDON, UK – 19th February 2019 – MYCOM OSI, the Assurance Cloud Company™ and leading independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced the launch of its Assurance Cloud™, the telecom industry’s first carrier-grade service assurance SaaS (Software as a Service) offering. Service assurance is critical to CSPs as they transform into Digital Service Providers (DSPs) and deploy 5G services that will compete with web-scale companies on agility, on-demand service delivery,…

Aspect Enterprise Solutions Wins Energy Risk Asia “CTRM Software House of The Year” Award

November 23, 2018 RealWire

SINGAPORE — November 23, 2018: ION, the largest global provider of trading, analytics and risk management solutions for commodities and treasury management, announced its Software-as-a-Service (SaaS) in the cloud CTRM solution, Aspect, has accepted the top CTRM software award last night at the prestigious annual Energy Risk Asia Awards dinner in Singapore. The awards recognize excellence across Asian energy and commodities markets, and are decided by a panel of Energy Risk editorial experts. Aspect was chosen among all industry software firms for its innovation and client success. Among the reasons…

Bilbao Selects Masabi for EMV Contactless Ticketing System Allowing Passengers to Simply Tap Payment Cards for Travel within the City

November 13, 2018 RealWire

Masabi Adds Contactless Capabilities to Justride Platform, Bringing SaaS Account-based cEMV Ticketing to Cities of Any Size Smart City World Expo, Barcelona & Bilbao – November 13th 2018 – Masabi, the company bringing Software-as-a-Service (Saas) ticketing and payments to public transport, today announced that it has added new contactless EMV ticketing capabilities to its Justride fare collection platform. Passengers will simply be able to tap their contactless bank cards to travel, removing the hassle of having to purchase a ticket or carry cash. The city of Bilbao will be the…

NewVoiceMedia wins Digital Innovation Award for speech analytics solution

November 13, 2018 RealWire

Conversation Analyzer identified as most innovative technology in customer excellence category LONDON, 13 November, 2018 – NewVoiceMedia, a Vonage Company (NYSE:VG) and a leading global provider of cloud contact centre and inside sales solutions, has been named winner of the Ventana Research 2018 Digital Innovation Award for Customer Excellence. Ventana Research is one of the world’s most respected benchmark business technology research and advisory services firms, providing insights and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings. Presented annually, its Digital Innovation Awards identify…

Utilita supports 600% business growth with Sunrise Software

July 25, 2018 RealWire

Utility company switches to ITIL principles with self-service to embed best practice service management across organisation Chessington, Surrey, 25th July 2018 – Sunrise Software, a leading supplier of IT service management (ITSM) software, today announced that fast-growing energy provider Utilita has implemented Sunrise ITSM SaaS. The adoption of ITIL best practice and launch of self-service IT support were key assets in the fast-track ITSM shake-up required to support Utilita’s rapid business expansion. In 2015 Utilita set a target to grow by 600%, and it now serves over 600,000 domestic customers,…

TEOCO launches Helix 10.0 Service Assurance suite

February 15, 2018February 15, 2018 RealWire

Delivers sophisticated analytics for proactive assurance and increased visibility FAIRFAX, VA., USA – 15 February 2018: TEOCO, the leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) and OEMs worldwide, today announced the launch of Helix 10, the latest version of its Service Assurance solution. With Helix 10 TEOCO introduces a new range of features – BigData Hadoop based Performance Management, and Sentinel-Business Services & SOC dedicated solution – which are designed to boost CSPs’ ability to manage complex networking challenges, and support the…

NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales

January 19, 2018 RealWire

LONDON, 19 January 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has appointed Olivier Gachot as Executive Vice President of North America Sales. Based in San Francisco, Gachot will lead NewVoiceMedia’s sales organisation in North America, accelerating growth through new customer acquisition and maintaining successful and trusted partnerships with existing customers. He brings more than 20 years of experience in enterprise software sales leadership, most recently serving as…

AOT Energy Deploys AspectCTRM In First Phase Of Planned Global Roll-Out

November 29, 2017 RealWire

November 29, 2017, London – Aspect Enterprise Solutions, the leading provider of energy trade and risk management cloud software, announced today, that AOT Energy has successfully deployed AspectCTRM within its Belgium operations. It’s the first installation of a planned global roll-out to cover AOT Energy’s crude oil, gasoline and products business units. AspectCTRM is expected to become the central source of record for trade and risk management reporting across multiple trading offices located in Asia, Europe and North America. The solution streamlines its business worldwide in real time with a…