Signed, sealed, not delivered: 73% of customers lose faith as cost-of-living crisis sees porch poacher problem

London, 18th January 2023: 73% of consumers think more parcels are going missing since the cost-of-living crisis, with the UK potentially seeing a porch poacher phenomenon. That’s according to new data from Delivery Experience Platform Sorted, which found that consumers are losing trust that online deliveries will arrive on time – if at all – amidst the current chaotic climate. Delivery drama: delays, damages, and doubt The survey, consisting of 1,000 UK consumers, found that 63% have experienced a delayed order in the past six months, while over two fifths…

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