Survey underlines significant digital progress made by telcos in creating powerful digital brand value and the significance of digital services in acquiring, retaining and engaging customers DUBLIN, Ireland – 5th September, 2019 – New and exclusive research commissioned by Openet validates the significant progress made by the global mobile operator community in transforming to become digital service providers. The study, completed by Sapio Research, gauges the perceptions of global consumers in five different countries, uncovering several welcome findings for operators, including: Mobile operators are held in higher digital regard by…
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Mobileum launches new research report: The New Rules of Roaming and how Mobile Operators should play to win
March 2018, Cupertino, California Mobileum, the leader in roaming and traveller data analytics, announces new research aimed at telecom service providers looking to understand key trends and identify new opportunities to transform and monetize roaming business in an increasingly disrupted marketplace. A key finding is that initiatives in customer behavorial analytics, and new predictive models, can deliver accurate conclusions of roaming customers, with clear graphical representation of results. An analytics based approach enables operators to take immediate action to improve the customer experience for travellers. A joint effort by the…
Read MoreSmall Cell Forum Unveils Operator Research Showing Accelerating Densification and Enterprise Deployments on Road to 5G
New non-residential small cell deployments set to grow at compound annual rate of 36% from 2015 to 2025, with Enterprise deployments set to 17x over same period San Jose, CA – 5th December 2017 Small Cell Forum (SCF), the telecoms organization driving universal cellular coverage, today announced the results of an in-depth survey of over 50 mobile operators, undertaken by Rethink Technology Research. The survey questioned operators’ deployment plans and business drivers for a dense HetNet, as well as the barriers they expect to have to overcome. The results showed…
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