Upstream Tops Customer Engagement At Questex’s Fierce Innovation Awards 2020

Free ad-funded mobile internet platform recognised for keeping millions of users in emerging markets connected to the digital world London, December 11th, 2020 – Leading mobile technology company, Upstream, has been selected as a winner in the 2020 Fierce Innovation Awards – Telecom Edition, a peer-reviewed awards program from Fierce Wireless and Fierce Telecom. The competition, an annual celebration of breakthroughs and innovations in telecom services, selected Upstream’s free ad-funded mobile internet platform, Zero-D, as the overall winner in the Customer Engagement category. Applications from finalists were reviewed by an…

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Senior talent joins STL’s Network Software business to drive deep customer engagement

Pune, India – May 21, 2019: Sterlite Technologies Ltd (STL) [BSE: 532374, NSE: STRTECH], a global leader in end-to-end data network solutions, today announced new business and technology capability additions to its Network Software business to serve its global customers. Announcing the capability expansion, Anshoo Gaur, CEO of Network Software at STL, said, “Software is a people-driven business. I am excited to announce three leadership additions that build on our global talent pool of best-in-class strategists, scientists and technologists. The joining of these industry leaders further elevates our capability, accelerates…

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Thrive Homes’ App Delivers 1st Touch Self-Service To Transform Customer Engagement

Hertfordshire-based housing association Thrive Homes has launched an innovative app that provides a new way for customers to interact with the organisation via Apple Store or Google Play. The myThrive self-service app uses 1st Touch digital software from Aareon UK (www.aareon.co.uk) to offer a range of online customer self-service requests 24/7 via smartphones and tablets. The app is an important part of Thrive’s digital approach to customer engagement. The myThrive app enables customers to: view their account balance book repairs make a payment report issues and upload photos, eg. graffiti…

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