SOLARWATT to transform service experience for European customer base with NewVoiceMedia

LONDON, 5 June 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, is helping SOLARWATT GmbH enhance its customer experience and sales performance with its NVM platform. SOLARWATT, the Dresden-based leading manufacturer and supplier of photovoltaic systems, signed an agreement for NewVoiceMedia’s cloud contact centre solution to provide a state-of-the-art customer experience, while improving its sales performance, operational efficiencies and team productivity across Germany, Continental Europe and the UK. Following an extensive evaluation, the company chose NewVoiceMedia for its industry-leading CRM integration, flexibility, scalability…

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