Resilient plc appoints Alastair Jackson as Chief Operating Officer

London, 20 September 2018 – Resilient is pleased to announce the appointment of Alastair Jackson as Chief Operating Officer. Alastair joins the board to lead the evolution of operations in preparation for Resilient’s next stage of growth through global expansion. While at Resilient, Alastair has performed several roles overseeing the technical operation and the transformation of the smartnumbers solution from on-premise equipment to a robust cloud-based platform. He has ensured that the smartnumbers platform is architected with industry-leading reliability with no single points of failure. It’s why more than a…

Read More

Resilient plc appoints Jamie Melling to the board as Sales Director to strengthen reseller programme

London, 31 August 2018 – Resilient is pleased to announce the appointment of Jamie Melling as Sales Director. Jamie joins the business to expand the partner programme reselling Resilient’s product portfolio, including the new solution, smartnumbers fraud prevention. Jamie brings more than 20 years experience in a variety of Sales leadership roles including 3com and Cable and Wireless. During these roles, Jamie developed strong partnerships to drive business growth and worked with network operators such as Vodafone to develop their ecosystem to enhance their core propositions for competitive differentiation.  …

Read More

Resilient plc strengthens board by appointing Chris Drake as Chief Technology Officer

London, 20 August 2018 – The Resilient board has demonstrated its commitment to moving to the next stage of expansion by appointing Chris Drake as Chief Technology Officer. Chris has worked with Resilient plc for the last 12 months implementing a technology strategy that will springboard Resilient to the global stage. Chris is passionate about how technology can be used to transform businesses and solve industry problems. He has worked with public cloud based software-as-a-service platforms since 2004, before “cloud computing” was popularised. In his previous roles at ProProcure, Chris…

Read More

The true cost of SIP downtime; what is the impact to your business?

London, 13 August 2018 – When your voice network goes down, it impacts every aspect of your business and has serious financial consequences. Service disruption interrupts staff ability to communicate and creates angry, frustrated customers that ultimately results in financial loss. The smartnumbers service from Resilient plc monitors every call and automatically routes them around disruption, such as a SIP network failure, so you can continue to answer your critical calls. The actual cost of a network outage will vary depending on your industry and the size of your organisation….

Read More

Resilient plc and Daisy Group announce distribution agreement to address market demand for GDPR and MiFID II mobile call recording compliance solutions

London, 14th November 2017 – Resilient plc and Daisy Group today announced a strategic partnership and distribution agreement to address the growing market demand for business mobile call recording solutions enabling compliance under the Markets in Financial Instruments Directive (MiFID) II and General Data Protection Regulations (GDPR). MiFID II, which comes into effect in January 2018, requires that those in financial services who are involved in trading, or in providing advice that may lead up to a trade, must have their business mobile calls and SMS messages recorded. GDPR, which…

Read More