Philippines’ Globe Group selects MYCOM OSI’s Experience Assurance capability to support its digital transformation strategy

LONDON, UK – Jun 10th, 2022 – MYCOM OSI, a leading independent provider of Assurance, Automation and Analytics solutions to some of the world’s largest Communications Service Providers (CSPs), has been selected by Globe Telecom, the Philippines’ top mobile network operator and digital solutions platform, to introduce its Experience Assurance capability. Experience Assurance covers Service Quality Management, and Automated Service Quality and Impact Analyser Solutions, enabling service monitoring for proactive, real-time identification of service quality and customer impact analysis. The system also correlates network issues to customer experience. Globe Telecom…

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