GLEN ALLEN, Va., July 26, 2017 (GLOBE NEWSWIRE) — Decisiv, Inc., the leading provider of a Service Relationship Management (SRM) software platform for commercial vehicle, heavy equipment, and industrial asset service management, announced today it has received a 2017 Communications Solutions Product of the Year Award from Technology Marketing Corporation. The global, integrated media company presented the award for the Decisiv platform’s exceptional communications functionality.
“This award recognizes the value and importance of improving communication and collaboration around maintenance and repair events of commercial assets and heavy equipment across multiple industries,” said Michael Riemer, VP Product and Channel Marketing at Decisiv. “Improving communication across the service value chain is one of the most critical factors for lowering downtime and reducing costs and is a cornerstone of our SRM platform.”
The Decisiv SRM platform continues to transform service value chains by quickly adding a layer of communication and collaboration to connected asset data (Industrial IoT) and other enterprise applications (including CRM and ERP as well as vertical applications such as Asset Maintenance) at the point of service. The platform has proven to optimize maintenance and repair efficiency, improve customer-service provider-manufacturer relationships, reduce costs, maximize asset availability, enhance decision-making, and ensure service event consistency.
For manufacturers, service providers and fleets who want to make service and repair a competitive differentiator, Welcome to the Service Supply Chain Revolution, a Decisiv whitepaper, details how greater collaboration, streamlined communication and in-context access to information for service and repair events results in more uptime, enhanced efficiency, and lower costs.
Technology Marketing Corporation (TMC) has been honoring technology companies with awards in various categories for more than 20 years. The awards are regarded as some of the most prestigious and respected honors in the communications and technology sectors worldwide. The company publishes multiple magazines that are leading sources of information for the communications and technology industries, and produces a variety of trade events.
About Decisiv, Inc.
Decisiv is the provider of a Service Relationship Management (SRM) software platform for companies in the commercial vehicle, heavy equipment, and industrial asset markets. The Decisiv platform drives uptime, reduces costs, and improves operational efficiency across the service value chain. The cloud-based platform brings the right information to the right people at the right time during the course of service and maintenance events by adding a layer of communication and collaboration to legacy system data and connected asset data (IIoT). Decisiv is already the partner of choice for major vehicle manufacturers, including Volvo, Mack, Hino, Peterbilt, and Kenworth, as well as their dealers and call centers, service networks and managed maintenance providers, and a growing number of fleet customers. For information, visit www.decisiv.com.
CONTACT: Contact: Peggy Liao Senior Director Marketing Communications Decisiv, Inc. 804-762-4153 x358 pliao@decisiv.net
Source: Software