NetDespatch UK Delivery report exposes same-day delivery myth

Just 3% of consumers want same-day delivery and delivery-to-home remains the preferred option despite self-service alternatives offered by suppliers Marlow, 28th November 2019 – NetDespatch, the leading SaaS parcel data management platform for postal and parcel carriers, today released the results of its 2019 UK Delivery Report, based on a survey of 2013 UK adults who had received deliveries in the past six months. The survey, carried out by independent research organisation Opinion Matters, examined consumer sentiment around parcel delivery choices, exploring what consumers want from a positive delivery experience…

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Hermes digitally enhances parcel delivery experience with IMImobile

Parcel delivery provider to use IMImobile’s communications platform, IMIconnect, to orchestrate digital customer engagement LONDON, 14 November 2018 – Global cloud communications software and solutions provider IMImobile PLC, has been chosen by Hermes for the implementation of its new parcel notifications strategy as part of the company’s ‘Digital Futures’ programme. Hermes will be using IMImobile’s enterprise cloud communications platform, IMIconnect, to power millions of delivery notifications each month on behalf of their retail customers. IMIconnect enables customer experience automation for millions of deliveries that are processed every year by Hermes….

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Parcelhub Releases WooCommerce Shipping Integration

NOTTINGHAM – 4th JULY 2017: Parcelhub, a provider of eCommerce shipping and customer service solutions, develops direct integration with world’s favourite order management platform. Parcelhub offers shippers of both B2C and B2B parcels the ability to deploy free integrated software, enabling them to acquire shipping rates based on the shared, co-operative volumes of all other shippers using the solution. In financial year 2016/17, Parcelhub distributed more than 4.5 million parcels on behalf of hundreds of retailers and wholesalers, via its range of carrier partners, with overall parcel volumes increasing 41%…

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