…MSP, Ergo, agrees to support LINUX endpoints given TCO and management benefits… Reading, UK. December 12, 2019 – IGEL, provider of the next-gen edge OS for cloud workspaces, today announced that the E-Services & Communications Credit Union (ESCCU), an ICT sector focused credit union headquartered in Dublin, has transitioned to VDI to introduce a fast, flexible, secure and easy to manage desktop computing environment for staff which is cost effective to run. ESCCU has invested in Microsoft’s Remote Desktop Server (RDS) 2016 platform – load balanced to ensure uptime and…
Read MoreDay: December 12, 2019
Contexta360 research finds Speech Analytics is not yet reaching full potential in UK Contact Centres
Fewer than half are using Artificial Intelligence and real-time automation and analytics features London, UK- 12th December, 2019: Contexta360, a leading speech analytics, AI and conversational computing company, today released the results of research into the deployment and use of speech and chat interaction analytics in UK contact centres and the view of voice calls as a customer support channel. The survey polled 250 UK-based contact centre managers and found that although 92% have some form of speech analytics solution in place, a high proportion (43%) have deployed it in…
Read MoreRajant Leads Sponsorship of New Conference on Port Wireless Networks
PortComms2020 Exclusively Focused on Wireless Port Communications Malvern, PA – December 12, 2019: Rajant Corporation, the exclusive provider of Kinetic Mesh® wireless networks, will be the prime sponsor of BWCS’ PortComms2020, a first time conference devoted to the topic of wireless port communications. Rajant’s Vice President of Sales – EMEA, Chris Mason, will serve as a keynote speaker. Mr. Mason’s presentation topic is entitled: “Enabling 100% Port-Wide Connectivity: Kinetic Mesh Networking for Manned or Unmanned Vehicles”. According to BWCS, Rajant is one of the main players in the port sector….
Read MoreOKI’s C844dnw A3 Colour Printer Receives Two Prestigious Retail Industry Awards
Latest awards follow top reviews and recognition, including Editor’s Choice from Print IT Reseller and Five-Star rating from TechRadar Egham, 12th December 2019 – OKI Europe’s award-winning OKI C844dnw may be the smallest A3 colour printer on the market but it’s making a big impact in the retail industry, garnering two prestigious awards — a Golden Innovation FMCG & Retail 2019 Award and the RetailShow’s Trade Innovation 2019 Award. The Golden FMCG & Retail Awards recognise the most innovative solutions and products in the retail sector. Winners are evaluated through…
Read More