LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction. Focused on connecting businesses and consumers globally with borderless, frictionless and empowering payment solutions, Paysafe relocated and expanded its customer service operation, with plans to integrate…
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SimCentric Technologies to exhibit at ITEC at Rotterdam, Netherlands – 16th to 18th May 2017
SimCentric Technologies will be exhibiting at ITEC in Rotterdam, 16th – 18th May 2017. With vast ongoing global investment in the VBS3 virtual platform including UK MoD (DVS), US Army (GFT) and US Marine Corps (DVTE & ISMT), SimCentric’s value adding VBS3 middleware maximizes the return on this financial and training investment for militaries worldwide. At ITEC, SimCentric will be demonstrating their flagship VBS3 FiresFST Pro enabling full spectrum offensive fires, close air support and UAV vectoring capabilities. Augmenting this is our Ambience pattern of life generation tool enabling unprecedented…
Read MoreMitsui USA Partners With Rajant To Advance Industrial Internet Of Things And Autonomous Applications
Companies to Jointly Leverage Rajant’s Wireless Networking Technology, Information Assurance Credentials for New Markets PHILADELPHIA – April 25, 2017 – Rajant and Mitsui & Co. (U.S.A.), Inc. (“Mitsui USA”), a wholly owned subsidiary of Mitsui & Co., Ltd., Tokyo, Japan, announced today that they will jointly develop and market Rajant’s Kinetic Mesh™ wireless networks, and extensive information assurance and security expertise to solve the advanced communications challenges of IIoT (Industrial Internet of Things), drones, V2V (vehicle to vehicle), and other autonomous applications. With its mission to help companies evolve and…
Read MoreOrange Egypt integrates Openet’s Real-time Offer Manager to improve subscriber experience
Openet enables Orange Egypt to stimulate data usage through real-time offers to create new revenue streams DUBLIN, Ireland – 12th April, 2017 – Openet, a global leader in the supply of real-time BSS (business support systems) and customer engagement systems, today announced that Orange Egypt, a leading Egyptian operator, has deployed Openet’s Real-Time Offer Manager (RTOM) solution plus reporting tools to improve subscriber experience and increase data revenues. Orange Egypt is using Openet’s RTOM solution to present customers with contextually appropriate offers in real-time. The RTOM solution has enabled Orange…
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