AO partners with Peak, adopting its AI System to enhance customer experience

29 July 2020, Manchester, UK – AO, the UK’s largest online electricals retailer, has today announced a new partnership with Peak, a fast-growing artificial intelligence (AI) company. AO will initially be utilising Peak’s pioneering AI System to generate insight-led data for its mobile business, AO Mobile, to help with segmenting customer data and improving the experience of customers. AO prides itself on its exceptional customer service and seamless online customer journey, and recently announced its results for FY2020, with year-on-year UK revenue up 20.3%. Its One AO strategy sees the…

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Prove (formerly Payfone) Acquires Mobile Authentication Lines of Business from Early Warning Services

The acquisition will enable more than 1,000 financial institutions to access a broad range of consumer identity and authentication solutions directly from Prove Prove (formerly Payfone), the modern platform for continuous identity authentication, today announced the acquisition of mobile authentication lines of business from Early Warning Services, LLC, a consortium owned by seven of the country’s largest banks. The acquisition includes Early Warning’s mobile authentication business, Early Warning’s multi-factor authentication and orchestration solutions, and the Authentify® line of business. Prove and Early Warning have partnered since 2013 to deliver authentication…

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Prove Sets Standard for Modern Identity Authentication with New Brand, First Major Acquisition, and $100M Investment

Payfone rebrands to Prove on the heels of $100 million investment, major acquisition, strong growth, and global expansion Payfone, the modern platform for continuous identity authentication, announced today that it has rebranded as Prove. The rebrand represents the rebirth of the company as the worldwide leader in identity authentication and verification with a plan for rapid growth, including its recent acquisition of Early Warning Services, LLC’s mobile authentication lines of business and $100 million fundraise. The acquisition of Authentify®, Early Warning’s multi-factor authentication and orchestration business, enables banks to engage…

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Terry Hiles Appointed As New ADLV Chair Following AGM

The ADLV (Association for Driving Licence Verification, www.ADLV.co.uk) has announced a new board following recent elections and the retirement of founding Chair Malcolm Maycock. The new Chair person is ADLV’s former Deputy Terry Hiles, who assisted with the incorporation of the Association back in 2014. Steve Pinchen, has been appointed as the new Deputy Chair, with Kevin Curtis remaining as Technical Director. Colin Paterson continues as Secretary and Head of Marketing. Commenting on his appointment Terry Hiles said, “Many thanks to Malcolm for his sterling efforts over the first six…

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Automation and Analytics Powers TEOCO’s Helix 11.1

The Evolution of our Service Assurance platform simplifies Network Management Fairfax, VA, USA, 29 July 2020—TEOCO, the leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) worldwide, today announces the releases of Helix 11.1, the latest version of its Service Assurance platform. The newest release of the Helix SA solution, extends TEOCO’s ethos of continuous product evolution dedicated to reducing the complexity of network management and simplifying the everyday tasks for Network Operations Center (NOC) and Service Operations Center (SOC) teams. In Helix 11.1,…

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