Axione becomes latest addition to INCA’s growing membership

The French-based company joins Sky, ADTRAN and Vodafone to become the 86th member of the altnet cooperative London, UK, June 7, 2018: Axione, a world leader in telecommunications infrastructure, has become the latest alternative network provider (altnet) to join the Independent Networks Cooperative Association (INCA) as it looks to expand into the UK market. Axione, a wholly-owned subsidiary of Bouygues Group with an annual turnover in excess of €32 billion, is a wholesale access operator of Fibre-to-the-Premise (FTTP) networks. Its portfolio of services includes the design, build and operation of…

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Registrations Opens for the 20th Annual Global MilSatCom Conference

SMi Group Reports: The 20th annual Global MilSatCom returns to London this November. SMi Group’s 20th annual Global MilSatCom conference and exhibition will return to London on 6th, 7th and 8th November and a Small Satellites and Disruptive Space Technology Focus Day on the 5th November. As Europe’s leading satellite military communications event for satellite professionals, Global MilSatCom’s reputation has been built on the high-level international speakers and decision makers it attracts, as well as the fantastic interactive opportunities offered during the conference sessions and networking receptions. 5 key reasons…

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Interoute increases UK network diversity with new 100G routes to Europe

Multiple 100G services provide high-speed connectivity from the UK Midlands to European locations, circumventing London. London, 9th May, 2018 – Interoute, the global cloud and network provider, has announced the launch of new 100G routes between the UK and Europe, enabling service providers and large enterprises to transport traffic from the UK Midlands to Europe without going through the London area. This new service offering will address the current key demands of network operators such as improved cyber resilience, increased efficiency, lower costs and greater speed of deployment; through improved…

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UK consumers demand better, more detailed answers from brands – or they’ll move to rivals

94% say personalised answers will make them more loyal – with 84% switching to competitors if responses disappoint, according to Eptica research Reading, 21 March 2018. Providing more detailed, personalised answers to consumer questions on their channel of choice is now key to winning and retaining customers – but brands in the UK are failing to meet rising expectations. 91% of consumers surveyed by Eptica say not answering their questions satisfactorily annoys them and makes them less loyal, with 75% complaining that customer service agents don’t have the information needed…

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Quortus joins Airspan, ARM, McLaren in AutoAir 5G automotive & transportation project

Selected as part of UK Government 5G Testbeds and Trials project Camberley, UK, 20 March 2018 – Quortus today announced its participation in AutoAir, an ambitious project designed to develop 5G cellular technology for connected and autonomous vehicles (CAVs). Earlier this month, the UK Government’s Department for Digital, Culture, Media & Sport (DCMS) announced that AutoAir, which is led by Airspan Networks and includes ARM, Blu Wireless and McLaren, has been selected as part of its 5G Testbeds and Trials project. The 5G technologies developed as part of AutoAir will…

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LS telcom examines options to improve digital connectivity on Britain’s railway

London, UK, Lichtenau / Baden, Germany, 9th January 2018 – LS telcom UK has produced a report for Britain’s railway to support improved digital connectivity for customers. The research project was commissioned by the Rail Safety and Standards Board on behalf of the Future Communications and Positioning Systems Advisory Group. The research report proposes a 3 to 5-year technology roadmap, and identifies commercial deployment models for improving high-speed mobile internet connectivity for passengers, as well as passenger and freight train operations. According to the study, wireless technology solutions including a…

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Resilient plc selected by BT Group to bring call recording to its UK Inbound Contact portfolio

London, 19th December 2017 – Resilient plc today announced that it has been selected by BT to provide call recording services to customers of its non-geographic numbering services. The services are available to customers of BT’s UK Inbound Contact portfolio immediately. Non-geographic numbers are widely adopted across the UK providing a national presence using either a free-phone service (080x) or other chargeable number ranges (03xx, 084x and 087x). The launch of the new service means that BT’s customers can choose to record calls to their Inbound numbers, and have immediate…

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Retail Rankings: Apica’s Web Performance Index Reveals Black Friday and Cyber Monday Winners and Losers

New York, London – December 4th, 2017. One week on from Cyber Monday, Apica – the leading provider of comprehensive software testing and monitoring solutions – has unveiled the 2017 Apica Web Performance Index (WPI). The annual index evaluates and ranks the web performance of some of the 200 top e-commerce websites in the US and Europe, during one of the busiest retail periods on the calendar. 2017 saw one million dollars per minute being spent at the peak of Black Friday sales, indicating that regular website and application testing,…

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UK customer experience worsening as social media performance slumps

Eptica research finds top brands successfully answer just 44% of all queries Reading, 1 November 2017, UK brands are struggling to cope with a rising volume of queries and growing consumer expectations, according to the Eptica Multichannel Customer Conversation Study, which was released today. The 100 UK companies surveyed could only answer 44% of routine questions asked on the web, email, Twitter and Facebook, down from 49% in 2016. Social media saw the biggest fall, potentially driven by its increasing use by consumers as a customer service channel. Just 34%…

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Three UK Selects MYCOM OSI to Assure World’s First Telco Cloud

MYCOM OSI Assurance suite will be deployed for Next-Generation Cloud-Native Core Network London, UK, 24th October 2017 – MYCOM OSI, the leading independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced that Three UK has selected MYCOM OSI to assure its next generation core network which deploys NFV (Network Functions Virtualization), SDN (Software Defined Networks) and will be part of the world’s first Telco Cloud. Three UK is deploying the world’s first fully integrated cloud native core network that will enable…

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