Service Quality Management

Integrates Service Impact Management and Service Quality Management in cloud native solution Mobile World Congress, Barcelona, 27th February 2018 – MYCOM OSI, the leading independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced the latest version of its ProAssure™ Digital Service Quality Management solution. MYCOM OSI ProAssure™ 2.0 monitors and identifies root causes of service degradations of native, OTT and IoT digital services in near-real time and manages the impact on customers using these services. Customer experience continues to be a…