Guildford, UK – 20 July 2017: Highlight has enhanced its Applications, Network and Unified Communications (UC) performance management service to deliver visibility and transparency of Skype for Business behaviour across an ICT estate. Highlight presents a graphical management view of Skype for Business and the supporting infrastructure for shared use by Managed Service Providers (MSPs) and their enterprise customers. Technical and non-technical teams can now access accurate and impartial evidence via a ‘single pane of glass’ portal to view and control end-users’ Skype experience. Skype call volumes and quality of…
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