New research: 69% of online shoppers go straight to the search bar when visiting ecommerce sites, but 80% leave due to a poor experience

81% of ecommerce leaders say ‘rising living costs make on-site search more important for online shoppers’, but retailers are failing consumers with irrelevant search results, unnecessary friction and a lack of personalization New York, February 15, 2023—New research suggests 69% of consumers go straight to the search bar when they visit an online retailer[1], but 80% admit leaving because the on-site search experience didn’t meet their expectations. Leading retailers surveyed across North America and the UK accept that their site-search isn’t up to scratch, attributing around 39%[2] of all traffic bouncing (shoppers…

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Nosto launches site search within its Commerce Experience Platform (CXP), helping retailers empower online product discovery and personalization

The latest product to Nosto’s CXP is available globally now and follows the acquisitions of ecommerce site search solution, SearchNode, and product discovery platform, Findologic, in 2022 New York, February 8, 2023 – Nosto, the leading Commerce Experience Platform (CXP), has announced the launch of its newest technology and latest product in its experience platform for online brands: ecommerce site search. Following the recent acquisitions of search technologies Findologic and SearchNode in 2022, Nosto’s new search product leverages more than a decade of technical ecommerce search experience, ensuring that Nosto’s…

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Nosto announces acquisition of product discovery platform Findologic, consolidating its position as global Commerce Experience Platform (CXP) leader

The transaction marks the third acquisition for Nosto in 18 months as it moves to become the technology of choice for ecommerce site search and cement its position as the leading CXP for online brands globally New York, December 15, 2022 – Nosto, the leading Commerce Experience Platform (CXP), has today announced its acquisition of AI-powered product discovery platform, Findologic, for an undisclosed sum. The transaction follows Nosto’s acquisition of ecommerce search company, SearchNode, in January 2022, marking the second search technology deal for Nosto in 12 months. It also…

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Nosto and Shopware launch Commerce Experience partnership giving retailers the power to launch personalized shopping experiences at scale

Built in partnership with award-winning digital commerce agency, Overdose Digital, Nosto brings its Commerce Experience Platform to Shopware 6 via a newly-launched plugin on the app marketplace ‘Shopware Store’, powering personalized shopping experiences for every single customer New York, December 7, 2022 – Nosto, the leading Commerce Experience Platform (CXP), has extended its partnership with Shopware, the global ecommerce platform, by releasing a plugin into the app marketplace ‘Shopware Store’ so merchants can benefit from a wealth of commerce experience modules in one click, helping them scale and grow their…

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Inflation hits Cyber Weekend 2022 as the average selling price of North American goods rises 8.5% causing unit sales to slip -9.3% year-over-year

Despite a dip in unit sales, NA retailers’ overall dollar sales rose 14.7% (vs global sales +8.9%) and average order value 10.6% (vs global AOV 6.2%), leading to a healthy weekend performance, despite consumer spending constraints amid high inflation New York, December 1, 2022 – Nosto, the leading Commerce Experience Platform (CXP), has released its annual Black Friday Cyber Monday (BFCM) 2022 data. Analyzing more than 107 million website visits to 1,269 online stores during the BFCM weekend that use Nosto’s CXP (which includes merchants in North America, United Kingdom,…

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Nosto named Elite Partner by Klaviyo as part of their newly-announced technology partner program

Nosto, already a best-in-class personalization provider in the Klaviyo ecosystem, achieves Elite Partner status as the two companies continue to grow their relationship and help brands build powerful, personalized online experiences New York, October 11, 2022—Nosto, the leading Commerce Experience Platform (CXP), has been named an Elite Partner by unified customer platform, Klaviyo. The recently launched technology partner program by Klaviyo differentiates partner status between ‘Verified’ and ‘Elite’, and aims to recognize close partner collaboration and further elevate the shared work achieved within their ecosystem. Elite Partner status is awarded…

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Nosto and Attentive launch new partnership, giving brands power to create personalized commerce experiences for SMS-driven traffic

Nosto’s Commerce Experience Platform now natively integrates into Attentive’s SMS marketing platform to deliver relevant, authentic, and meaningful shopping experiences for customers originating from SMS messaging campaigns New York, September 29, 2022 — Nosto today announced the launch of its native integration with Attentive, paving the way for more personalized shopping experiences for SMS-driven traffic. This new partnership allows brands to tailor commerce experiences in a more powerful way, driving improvements in online revenue, customer engagement, and retention. This integration is a powerful addition to any retailer’s toolkit that is…

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New research: Fashion shoppers’ post-purchase selfies are key to cutting the rising volume of online returns

61% of US and UK consumers say seeing visual user-generated content (UGC) from other customers can reduce the growing number of fashion ecommerce returns which is hitting retailers’ profitability and sustainability goals. And around half of consumers now accept that returning online fashion purchases is bad for the environment NEW YORK and LONDON (July 14, 2022) – 61%[1] of consumers questioned in a new poll think fashion retailers can cut rapidly rising ecommerce product return rates by including more post-purchase photos and videos from other customers—to help shoppers see how…

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Commerce Experience Platform, Nosto, launches integration with Hydrogen, Shopify’s headless commerce stack, available today

As a Shopify Plus Certified App Partner, Nosto has been selected as a preferred recommended solution for Shopify’s headless commerce stack, Hydrogen, enabling merchants to build custom storefronts without compromising their ability to deliver personalized commerce experiences New York & London – June 23, 2022 – Leading Commerce Experience Platform (CXP), Nosto, is selected as a preferred recommended solution for the launch of Shopify’s headless commerce solution, Hydrogen. Nosto’s data-fueled personalization and merchandising solutions for ecommerce will integrate with Hydrogen immediately and be available for merchants globally. Launched publicly yesterday,…

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Consumers demand sustainable fashion – but won’t pay more for it, new research finds

Survey identifies top five ways consumers want fashion to become more sustainable New research suggests over half (52%) of consumers in the UK and US want the fashion industry to become more sustainable, with calls for reduced packaging and fair pay for workers among their top demands. But only 29% of these consumers say they will pay more for sustainably-made versions of the same items. And despite many clothing manufacturers and retailers already taking steps to become more sustainable, the message is not getting through to the public. 45% of…

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