NewVoiceMedia wins 2018 Cloud Computing Product of the Year Award

LONDON 12 June 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that the NVM Platform has won a 2018 Product of the Year Award, presented by Cloud Computing Magazine and global, integrated media company TMC. The award honours vendors with the most innovative, useful and beneficial cloud products and services. NVM’s global cloud telephony platform is an intelligent, multi-tenant contact centre and inside sales solution that joins up all communications channels and plugs straight into an organisation’s CRM software for full access…

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SOLARWATT to transform service experience for European customer base with NewVoiceMedia

LONDON, 5 June 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, is helping SOLARWATT GmbH enhance its customer experience and sales performance with its NVM platform. SOLARWATT, the Dresden-based leading manufacturer and supplier of photovoltaic systems, signed an agreement for NewVoiceMedia’s cloud contact centre solution to provide a state-of-the-art customer experience, while improving its sales performance, operational efficiencies and team productivity across Germany, Continental Europe and the UK. Following an extensive evaluation, the company chose NewVoiceMedia for its industry-leading CRM integration, flexibility, scalability…

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NewVoiceMedia named in 2018 Inc. 5000 list of fastest-growing private companies in Europe

LONDON, 22 March 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been recognised in the 2018 Inc. 5000 list of fastest-growing private companies in Europe. The 2018 Inc. 5000 Europe list serves as a unique report card on the European economy. Within an uncertain economic climate, latest aggregate revenue among the companies listed increased by €101.8 billion, nearly doubling aggregate revenue from 2013. The list features a group of thriving businesses growing at breakneck speed over the past three years. “Innovation and…

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NewVoiceMedia named finalist in Top 10 Technology Awards 2018

LONDON, 21 March, 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been named a finalist in the 2018 Call Centre Helper Top 10 Contact Centre Technology Awards. The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is voted for by readers of Call Centre Helper, making the results impartial and providing an accurate picture of the best technology available. NewVoiceMedia has been nominated…

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NewVoiceMedia celebrates double win at Southern Tech 100 Awards

LONDON, 20 March 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been named Innovative Tech Company of the Year and Software Developer of the Year at the Southern Tech 100 Awards. The Business Magazine’s annual Southern Tech 100 Awards recognise the region’s outstanding technology businesses. The wide-ranging tech sector includes IT innovators, cloud service providers, telecoms businesses and tech-focused manufacturers. Five winners were selected from a strong line-up of 20 finalists. “These businesses are helping establish the south’s digital economy”, said The…

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Delivery Hero selects NewVoiceMedia as contact centre partner to transform global customer experience

LONDON, 13 March 2018 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology, today announced that Berlin-based food-delivery service, Delivery Hero AG, has selected its platform to transform its global customer experience. Delivery Hero is a publicly listed company operating in more than 40 countries internationally with 150,000+ restaurant partners. A global leader in categories such as orders, restaurants and active customers, Delivery Hero owns 30 brands worldwide including foodora, foodpanda, Lieferheld and PedidosYa, and processes more than 20 million orders a day. Having operated customer contact…

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NewVoiceMedia wins 2018 CUSTOMER Magazine Product of the Year Award

LONDON 28 February 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, today announced that the NVM Platform has been named a 2018 CUSTOMER Magazine Product of the Year. The award, presented for the 20th year by global, integrated media company TMC and CUSTOMER Magazine, recognises vendors that are advancing the call centre, CRM and teleservices industries one solution at a time and highlights products that enable their clients to…

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NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales

LONDON, 19 January 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has appointed Olivier Gachot as Executive Vice President of North America Sales. Based in San Francisco, Gachot will lead NewVoiceMedia’s sales organisation in North America, accelerating growth through new customer acquisition and maintaining successful and trusted partnerships with existing customers. He brings more than 20 years of experience in enterprise software sales leadership, most recently serving as…

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NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

LONDON, November 27, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and support functions. Based in the UK, Chris will have global responsibility for NewVoiceMedia’s customer success and professional services functions. He brings two decades of engineering experience to the role, including more than five years at NewVoiceMedia, joining to establish the company’s global functions for sales engineering,…

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NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

LONDON, 1 November 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Tech Culture Award for the second consecutive year. Established by global, integrated media company TMCnet in 2016, the award seeks to recognise the best work cultures within the technology sector. Honouring businesses committed to continuously improving the work-life balance of their employees including, but not limited to, growth potential, onsite culinary and recreational benefits, team building atmosphere, flexible hours, tuition and…

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