SINGAPORE, 22 February 2019 – Mobile operators’ IT networks are becoming increasingly complex with the growth of additional services demanded by customers each year. It is now more important than ever before for organisations to digitise their business processes to meet customer demands. To cope with demands previously, IT departments would need to employ an extended workforce to manage both internal and external challenges. From managing current workload, to forecasting and considering future challenges, the difficulties faced by departments lead to higher operating costs that businesses simply do not have…
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