British Public Still Prefer the Human Touch Rather than Autonomous Methods to Deliver Goods LONDON, 27 February 2018 – eDelivery EXPO, Europe’s leading event for retail fulfilment today launched the results of its ‘The Importance of the Final Mile’ research which investigated 2,000 UK consumers’ perceptions and experiences of the delivery of goods purchased online. According to the Office of National Statistics, the proportion of internet spending continued to rise, with almost one in every five pounds spent online by the end of 2017. Online retailing also saw year-on-year growth…
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