‘Time to get ahead of the returns game’ says B-Stock

‘It’s time to start thinking seriously about the return value in consumer electronics’. That’s the message from returns and overstock specialists B-Stock as the annual flurry of video games released for Autumn and Christmas takes place. Ben Whitaker, Director EMEA at B-Stock, suggests that looking into the value of such products could well be a way to invigorate retailers, both those based in traditional brick and mortar stores and those using eCommerce platforms. Whitaker said: “A stark fact revealed recently by the Retail Gazette suggests returned goods are costing retailers…

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Nosto and Knomo bag AI and personalisation wins at the eCommerce Awards for Excellence

Nosto’s AI-powered personalisation solution for bag and tech accessories retail brand Knomo has been recognised as a double-winner in the eCommerce Awards for Excellence 2018. It was honoured with both the ‘Best use of AI’ and ‘Best use of Personalisation’ awards at the annual online retail industry event. The winning solution, which was implemented in partnership with the ecommerce team at Knomo, relies on Nosto’s AI analysing visitors’ online behaviour to personalise the shopping experience. It does this by delivering the most relevant real-time product recommendations and pop-ups to Knomo’s…

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Digital Marketing & eCommerce M&A volumes and values rebound in the fight for consumer attention and spend

London, UK – 7 September 2018 – As Amazon hits a trillion dollar valuation, Hampleton Partners’ latest M&A Market Reports on e-Commerce and Digital Marketing reveal that the number of deals in both sectors is rebounding after the slowdown which started in Q2 2017. Associated transaction values are rocketing to the near record-peaks achieved in Q4 2015. This rebound is emblematic of established retailers and online players buying-out competitors or snapping-up individual online retail niches and e-Commerce capabilities. With competition intensifying, such strategic deals are enabling them to re-position in…

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New AI-based ecommerce personalisation tech helps golf retailer increase online order values by 18%

Function18 doubles on-site engagement and makes visitors 1.3x more likely to buy with newly launched Nosto technology that delivers a ‘personalised store to every customer’   Function18.com, which sells golf clothing from top sports brands such as Nike and Adidas, has seen an 18% increase in average order values while doubling page views and time-on-site with new AI-powered personalisation technology from Nosto. The newly launched technology can automatically personalise every element on a retail site from the navigation bar, banners, videos and Call To Actions (CTAs), to logos – for…

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InternetRetailing Expo and eDelivery Expo mark a successful eighth year bringing a record number of retailers and technology vendors together for two days of networking and industry insights

LONDON, April 4th 2018: Five thousand trailblazers from the world of digital, retail and delivery descended on Birmingham’s NEC last week for the eighth annual InternetRetailing Expo (IRX) and eDelivery Expo (EDX). From the IRUK Top500 to SMEs, attendees were treated to thought-provoking discussions on the future of the retail space from ecommerce titans such as Made.com and Google, alongside high-street mainstays like John Lewis and Sainsbury’s Argos. Mobile, payments, innovation and the final mile, no retail and delivery stone was left unturned, and it was all wrapped in the…

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Bunzl Australasia Launches B2B Web Shop with Intershop

Outsourcing Services becomes first Bunzl business unit with consistent B2B and B2C online customer experience Tablet devices used as sales productivity tool for account managers Online product set to rise from 9,000 to 30,000 Jena, Germany, 22 August 2017 – Bunzl Australasia Limited has launched its first B2B web shop with the help of Intershop. The Bunzl Outsourcing Services (BOS) business unit distributes a wide range of products to a just as diverse range of businesses including food service, hospitality, and healthcare. The new Intershop-based e-commerce platform is designed to…

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Retailer Alert: the EU data privacy landscape has already changed!

Don’t put off learning about GDPR as you need time to act before enforcement commences- the changes are significant, as are the risks from inaction With less than a year to go before organisations which process, use or exchange consumers’ personal data within the EU need to comply with the new General Data Protection Regulation (GDPR), eCommerce systems integrator Tryzens has highlighted how this new directive will impact retailers, and what key steps brands will need to take to mitigate the impact when the regulation becomes enforced from 25th May…

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Parcelhub Releases WooCommerce Shipping Integration

NOTTINGHAM – 4th JULY 2017: Parcelhub, a provider of eCommerce shipping and customer service solutions, develops direct integration with world’s favourite order management platform. Parcelhub offers shippers of both B2C and B2B parcels the ability to deploy free integrated software, enabling them to acquire shipping rates based on the shared, co-operative volumes of all other shippers using the solution. In financial year 2016/17, Parcelhub distributed more than 4.5 million parcels on behalf of hundreds of retailers and wholesalers, via its range of carrier partners, with overall parcel volumes increasing 41%…

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Qubit and Looker Establish Partnership to Empower Data-driven Personalization

Partnership to enable ecommerce businesses to unlock the power of their data [NEW YORK] — [15 JUNE 2017] – Qubit and Looker have established a partnership to bring data-driven decision making to personalization for ecommerce businesses. Qubit, the leader in delivering highly persuasive personalization at scale, provides the platform for marketers to create highly segmented personalized experiences for the highest performing customers. Looker, the modern data platform, allows businesses to consistently define metrics across the organization to make data more accessible, sharable, and secure. “Looker is a company that I…

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FPX Study Finds B2B Complexity Gap Is Major Obstacle to Reaching $1.13 Trillion eCommerce Goal

DALLAS – May 18, 2017 – FPX, a global leader in enterprise Configure Price Quote (CPQ) solutions, today announced a new study of more than 400 international companies that dramatically illustrates the significant challenges B2B companies face in expanding their eCommerce sales. According to the commissioned study conducted by Forrester Consulting on behalf of FPX, the complexity of companies’ products or services is preventing them from increasing eCommerce sales from 35 percent of their current revenue mix to the goal of more than 50 percent. Bridging this “complexity gap” is…

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