New video from Retail expert Yonder Digital Group reveals data on the importance of customer contactability through effective technology deployment May 2018 – Yonder Digital Group, the customer experience experts, have released a new video outlining the importance of customer contactability for retailers deploying the latest contact technology, and how it can significantly enhance commercial outcomes. In an economic environment where high street retailers are coming under increased revenue and margins pressures, providing customers with a seamless experience across multiple channels and multiple technologies – online and offline – is…
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