ContactWorld honoured for improving customer service technology and the customer experience LONDON, 17 October 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld solution has been named a 2017 CUSTOMER Contact Center Technology Award winner. The award, presented for the 12th year by global, integrated media company TMC and CUSTOMER Magazine, honours vendors that have embraced technology as a key tool for customer service excellence, distinguishing their success as innovators, thought…
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