The true cost of SIP downtime; what is the impact to your business?

London, 13 August 2018 – When your voice network goes down, it impacts every aspect of your business and has serious financial consequences. Service disruption interrupts staff ability to communicate and creates angry, frustrated customers that ultimately results in financial loss. The smartnumbers service from Resilient plc monitors every call and automatically routes them around disruption, such as a SIP network failure, so you can continue to answer your critical calls. The actual cost of a network outage will vary depending on your industry and the size of your organisation….

Read More

Call recording and GDPR: a UK legal perspective

London, 26th June 2018 – While there is a growing need to record mobile calls, non-compliance of General Data Protection Regulation (‘GDPR’) could lead to substantial fines. Resilient plc is pleased to announce a new eBook to help guide organisations around the challenge. Organisations are increasingly looking to record staff telephone calls, whether in response to specific regulatory requirements, for dispute resolution or quality assurance. The GDPR will apply because recording calls will generally result with ‘personal data’ and, potentially, so-called ‘special categories’ of personal data being obtained. For example,…

Read More

ImpulsePay Appoints Adam Williams as Chief Executive Officer

Former Chief Operating Officer steps up as Chris Newell focuses on donr Newcastle, June 8th, 2018: ImpulsePay today announced that Adam Williams will become its new CEO. After successfully running the mobile payment company for ten years – a time period which has included multiple awards – Chris Newell has handed the reigns over to Williams, as he switches his focus to tech-for-good company, donr. ImpulsePay is one of the pioneers of Charge To Mobile technology in the UK, allowing businesses to offer their customers an option to pay for…

Read More

SSE Enterprise Telecoms appoints three new directors to join its leadership team to fulfil ambitious growth plan

Industry experts Ian Taylor, Pinder Kang and John Chester bring almost 60 years of collective experience to leading connectivity provider LONDON, UK – 30 January 2018 – SSE Enterprise Telecoms – one of the UK’s leading connectivity suppliers, and part of SSE plc – today announces three key additions to its Business Development and Commercial divisions as part of the company’s bid to double its size in the next five years. The announcement sees Ian Taylor join as Business Development Director, Pinder Kang join as Sector Director of Network Operators…

Read More

Connected Britain Awards to recognise connectivity leaders

London, UK, 10 January 2018 – Total Telecom has announced the launch of the first Connected Britain Awards to be presented during this year’s Connected Britain event, which is taking place 19-20 June at the Business Design Centre in London. Ten categories will be awarded, with entries open to all parts of the ecosystem, from operators and alt-nets to government departments, local authorities and superfast bodies, with the winners determined through the deliberation of an expert panel of judges chaired by Total Telecom editor, Chris Kelly. The first eight judges…

Read More

Italtel Introduces Open Innovation Program

New innovation model encourages industry partnerships to enable next-generation technologies Milan, Italy, November 20, 2017 – Italtel, a leading telecommunications company in IT system integration, managed services, Network Functions Virtualization (NFV) and all-IP solutions, has launched an Open Innovation program, which will see it collaborate with start-ups and new businesses to leverage emerging technologies for applications such as Industry 4.0, Smart Cities and Digital Healthcare. The program will see Italtel collaborate with start-ups and smaller enterprises to develop and test their solutions, with the goal of jointly commercializing them. It…

Read More

Telefonix Voice & Data brings spatial audio experience to UK boardrooms

14 November, 2017 — Surrey, United Kingdom — Telefonix Voice and Data, a leader in unified business communications and technology solutions across the UK, today announces that they will be bringing sophisticated signal processing and spatial audio technology to business communications for the first time. Despite the widespread use of audio, web and video conferencing, business productivity is diminished by technical limitations in audio quality that detract from the experience and prevent natural interactions. Meetings end up being inefficient, with users disengaged. Telefonix offers the Dolby Conference Phone with Dolby…

Read More

Global Vodafone Survey Shows Strong Cyber Security Helps Businesses To Grow

A new cyber security report from Vodafone, Cyber Security: The Innovation Accelerator, highlights a strong link between how cyber security is used and business success, with 86 per cent of high-growth companies[1] seeing information security as an enabler of new business opportunities, rather than simply a means of defence. The research showed a number of perceived benefits that strong cyber security can bring to the relationship between an organisation and its customers: 89 per cent of businesses said that improving cyber security would enhance customer loyalty and trust 90 per…

Read More

Centile Telecom Applications Continuing growth and expansion

Sophia Antipolis- France – September 19, 2017 – Centile Telecom Applications, one of Europe’s leading European developers of unified communications solutions for operators and integrators, reinforces its investments and moves to new premises to accommodate its increased staff. Centile’s increased footprint will strengthen its client service and relationships and R&D activities to work more effectively with its partners and customers alike. This announcement, which is more than a simple office move, marks a milestone in Centile’s development strategy. The company wishes to take advantage of its growth momentum to strengthen…

Read More

Over a quarter of businesses unsure if they’ll be ready for MiFID II

120 days until MiFID II comes into force 28% of firms unsure if they’ll be ready in time Over a third (38%) of large firms unsure if they’ll be ready in time All small firms (1 – 9 employees) are confident they know what they need to do to comply with MiFID II and have a plan in place to get there TeleWare, a leading communication technology business, reveals the extent of industry readiness as the implementation of MiFID II draws closer. With the countdown to January 3rd 2018 well…

Read More