Energy provider to use Apple Business Chat for Contact Centre agents to support smart meter roll out LONDON, 11th October 2018 – Global cloud communications software and solutions provider IMImobile PLC, today announced that one of the largest energy providers in the UK, npower, is its first client on Apple Business Chat. npower will be utilising Apple Business Chat to improve its customer experience for customers looking to switch to a smart meter. Apple Business Chat is a new way for consumers to connect directly with businesses using the Messages…
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