Postmobile releases enhanced self-care platform to support easy-to-use prepaid mobile phone services through Ireland’s largest retail network.
The Netherlands and Dublin, July 21, 2017: ASPIDER-NGI, a leading provider of MVNE, IoT, eSIM and content solutions, today announced the supply of advanced self-care functions for Postmobile: the low cost, easy to use prepaid mobile phone services available through An Post, Ireland’s largest retail network.
The new self-care application provides features making Postmobile even easier to use. Postmobile customers can now do top-ups without registering, change price plans, or get access to detailed call history, right from the app. These functions are all designed to give simple-to-use, reliable service and great value from a brand people know they can trust.
Michael Ahern, Postmobile Manager commented “Our Self-care was overdue a makeover to enhance our customer experience. Early discussions with Sally [Rutter] and Rene [Elstrodt] in ASPIDER-NGI quickly reassured us that our expectations would be met and exceeded. As well as a complete new look, our requirements included additional functionality such as changing plans and purchasing Add-Ons, which were all catered for without issue along with practical feedback and suggestions. ASPIDER-NGI requirements in relation to self-care artwork specifications and templates were very clearly defined ensuring efficient delivery and minimizing any delays.”
“Postmobile has a great focus on simplicity and transparency,” said Sally Rutter at ASPIDER-NGI. “They are continually pushing to improve the customer experience thru innovation in technologies and innovation in thinking.” “From initiation to launch took under 3 months,” continued Michael Ahern. “From a customer viewpoint it was a low stress, issue free project delivered with the utmost attention and professionalism. We are extremely pleased with the final product and look forward to telling, and showing, our customers about it!” For more, visit https://postmobile.ie