Tryzens delivers Salesforce Commerce Cloud integration for UK Click & Collect start-up HubBox

Tryzens selected to develop integration solution for the Salesforce® Commerce Cloud platform, to enable innovative start up HubBox to service retailers such as Jack Wills to offer 2,000+ additional collection points as a delivery option for their customers, increasing customer choice and convenience. Tryzens has successfully completed the development of a pre-built integration or ‘cartridge’ for innovative UK start-up HubBox, which will enable Salesforce Commerce Cloud users to reduce the time to market for the new delivery start-up. With more than 100 retailers already deploying HubBox as their Click &…

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Visit® selected by Citycon for the Visitor Behaviour Analytics

Citycon Oyj, a leading owner, manager and developer of shopping centres in the Nordic and Baltic regions, leverages on Visit® solution to optimise Citycon’s shopping centre operations and enhance its customers’ shopping experience. Citycon Oyj and Visit Intelligence Oy have reached an exclusive multi-year agreement to deploy Visit® Visitor Behaviour Analytics to Citycon’s shopping centres in the Nordics and Baltics. Visit® solution includes seamlessly integrated Visitor Counting and, in addition, public Wi-Fi and Advanced Location-Based Analytics. The rollout includes thousands of sensors providing a holistic view about the people flows…

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Brits Will Spend 2 Billion Pounds Replacing Lost, Broken or Eaten Gifts This Christmas

London, UK – 7 December 2017 – A new survey revealing the gifting habits of the British, French and Germans from leading smart location company Tile[1] shows that Brits will fork out a staggering £2 Billion this Christmas on replacement presents having lost or broken the original gift. In addition, a surprising number of guilty individuals simply keep them as a treat for themselves. It’s not just the Brits who are wasting time and money on gifts not given, 47% of Germans end up buying additional gifts, spending up to…

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Christmas Time – ‘Tis Also The Season For Cybercrime

Victims of a festive season cyber scam will lose between US$ 50 and US$ 5,000 per incident London – 5 December 2017 – Consumers planning on purchasing their Christmas gifts online could be at risk of losing between US$ 50 and US$ 5,000 per incident. That’s because it’s the season when cyber criminals across the world are on the prowl to fill up their own Christmas ‘stockings’. And with the rise in adoption of multiple devices by consumers – mobile phones, tablets, laptops, and PCs – online shopping has become…

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Retail Rankings: Apica’s Web Performance Index Reveals Black Friday and Cyber Monday Winners and Losers

New York, London – December 4th, 2017. One week on from Cyber Monday, Apica – the leading provider of comprehensive software testing and monitoring solutions – has unveiled the 2017 Apica Web Performance Index (WPI). The annual index evaluates and ranks the web performance of some of the 200 top e-commerce websites in the US and Europe, during one of the busiest retail periods on the calendar. 2017 saw one million dollars per minute being spent at the peak of Black Friday sales, indicating that regular website and application testing,…

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Spire Payments wins SESAME Award for its Business Enterprise Toolkit: Sandbox

Cannes, France, 29th November 2017 – Spire Payments, one of the world’s leading FinTech solution providers, announced today that it has won the coveted SESAME Award for Retail. At the 22nd annual award ceremony held at Trustech 2017, an independent judging panel of industry experts recognised Spire Payments’ innovative Business Enterprise Toolkit: Sandbox as best in class. Rewarding technological innovation, the SESAMES Awards are the benchmark of success for the payment industry. The Business Enterprise Toolkit; Sandbox, provides an innovative solution for small to medium sized businesses to implement an…

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Bright Future: Zumtobel Group Services research study reveals over £6 billion in energy savings through digital transformation of in-store lighting systems

(Chalfont St Peter, 27th November 2017) A new research report – ‘Bright Future’ – from lighting solutions expert Zumtobel Group Services (ZGS), has identified £billions of savings that UK Retail could be making from digital transformation of their lighting systems through to 2025. Retailers are looking to digitally transform their in-store lighting systems, first and foremost in order to save energy and reduce maintenance costs. However, digital transformation of the lighting system also provides a ready-made network on which to mount sensor-based and data-based technologies that are fundamental to creating…

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Discover the Future of Payment Printing Applications with BIXOLON at TRUSTECH 2017

Showcasing the latest innovations in Thermal Printing Technology TRUSTECH (28-30 November 2017, Cannes, France) – BIXOLON, a leading global manufacturer of advanced Mobile Label and POS printers, will be showcasing its latest range of dynamic printing solutions for a range of trend sensitive applications from digital payment commerce to multi-platforms to POS ecosystems on stand Palais 01 D 027 at TRUSTECH 2017. Redefining POS printing, BIXOLON will be exhibiting its NEW SRP-Q300 3-inch (80mm) Direct Thermal cube desktop printer offering flexible mPOS receipt printing from Android™, iOS™ and Windows® mobile…

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Star Micronics announces first Apple Certified AirPrint™ POS Printer

High Wycombe, UK, 14 November 2017 – International POS printer manufacturer Star Micronics announces today that it has officially received certification for the first Apple AirPrint™ POS printer, the new Star TSP654II AirPrint. This printer is the first 80 and 58mm receipt and ticket POS printer on the market to be Apple AirPrint certified. AirPrint provides easy mobile printing solutions for Apple iPad, iPhone, iPod and MacBook users on any private network with the key objective to be able to wirelessly print via the customer’s network without installing specific printer…

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UK customer experience worsening as social media performance slumps

Eptica research finds top brands successfully answer just 44% of all queries Reading, 1 November 2017, UK brands are struggling to cope with a rising volume of queries and growing consumer expectations, according to the Eptica Multichannel Customer Conversation Study, which was released today. The 100 UK companies surveyed could only answer 44% of routine questions asked on the web, email, Twitter and Facebook, down from 49% in 2016. Social media saw the biggest fall, potentially driven by its increasing use by consumers as a customer service channel. Just 34%…

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