NewVoiceMedia wins 2017 CUSTOMER Contact Center Technology Award

ContactWorld honoured for improving customer service technology and the customer experience LONDON, 17 October 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld solution has been named a 2017 CUSTOMER Contact Center Technology Award winner. The award, presented for the 12th year by global, integrated media company TMC and CUSTOMER Magazine, honours vendors that have embraced technology as a key tool for customer service excellence, distinguishing their success as innovators, thought…

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Thalia DA attracts fresh investment as semiconductor industry recognizes the analog IP reuse challenge

Existing investors re-commit as customer traction grows CWMBRAN, WALES, UK, 16 October 2017 – Thalia Design Automation today announced the completion of a $865k (£640k) funding round that will allow it to drive market uptake of its innovative methodology solutions for analog IP (intellectual property) re-use, design migration and derivative creation. With renewed commitments from the company’s existing investors, Mercia Fund Managers and Finance Wales, this latest funding round is a recognition of significant customer traction achieved by Thalia within the last 18 months, and the strong future potential of…

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O’Byrne: NG-PON2 can be the key for long-term success

Operators hail next-generation technologies ahead of the Forum’s Access Summit Berlin, Germany, and Las Vegas, U.S. – October 16, 2017: Next-generation fiber technologies such as NG-PON2 represent a paradigm shift in the access space and a more certain path towards long-term success, according to Vincent O’Byrne, Director of Technology at Verizon. This viewpoint is among others that will be explored by the Broadband Forum’s Access Summit, which features operators and manufacturers, as well as industry insight from Light Reading, IHS and the Fiber Broadband Association. Taking place at Broadband World…

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Plasma Antennas Announces mmWave Solution Delivering Multi-Gigabit Ultra-Low Latency Connections for Smartphones and Consumer Devices

Plasma Silicon Antennas Generate Less Interference and Maximise Energy Efficiency to Connect Devices Including Smartphones, AR, VR and Connected Vehicles Winchester, UK – 16th October 2017 – Plasma Antennas, the inventors of plasma silicon technology, today announced its mmWave Plasma Silicon Antenna (PSiAN) for use in smartphones and other consumer electronics, delivering high throughput with low-latency and utilizing directional beams that generate less interference and maximize energy efficiency. As wirelessly connected consumer electronics increase in complexity, they demand greater capacity and throughput for their short range connectivity – which can…

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pi-top launches new generation laptop to set kids up for future

The new pi-top modular laptop introduces a breakthrough combination of hardware, software and tools, creating an ideal electronic design platform for inventors, designers and makers of the future. London, UK, 13th October – Education technology company pi-top today launched a brand new modular laptop designed to make experimenting, coding and building electronics, simple and fun. The new pi-top laptop is a powerful platform that is ideal for both consumers and students and includes a “sliding” keyboard that allows users to access and engage with internal components and upgrade with kits…

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Promotions Just as Important to UK Customers as Product Quality

Study finds that promotions are a key factor in customers’ purchasing decisions when buying home and kitchen appliances 13 October 2017, London: When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 percent of consumers said their purchase decision was driven by a promotion, the same amount that identified product quality as the reason for their purchase. The only factor deemed…

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Cambium Networks Connects The Unconnected Around The World With Affordable Quality In Wireless Broadband

Cambium ships more than seven million wireless broadband modules that provide affordable high-speed connectivity to connect industry, enterprises and residential customers ROLLING MEADOWS, IL, October 12, 2017 — Cambium Networks, a leading global provider of wireless networking solutions, today announced that high-speed connectivity being deployed by network operators around the world, drove shipment of more than seven million radio modules. Proven to support education and spur economic development, affordable internet connectivity can now be rapidly deployed to connect any business or community. Cambium Networks’ fixed wireless networking solutions bridge distances…

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Rethink business models or face falling behind, Iskratel tells operators

The Hague, The Netherlands, 12 October 2017 – Operators need to update their business models to offer services for new vertical industries through digital transformation to keep up with the pace of a rapidly evolving market, Iskratel’s CTO said today. Presenting a keynote – titled ‘Building rock-solid cloud solutions on a non-consolidated foundation’ – at SDN NFV World Congress, in The Hague, Damjan Slapar said delivery of this digital transformation would also need to be significantly different to how new network equipment had been installed in the past. The shifting…

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Openet is selected by Liberty Global to deliver seamless connectivity between cellular and Wi-Fi networks

Openet’s Network Selection Intelligence (NSI) solution will help Liberty Global bolster network connectivity options and drive traffic to its network            DUBLIN, Ireland – October 12 2017 – Openet, a global leader in the supply of real-time BSS (business support systems) and customer engagement systems, announced that its Network Selection Intelligence (NSI) solution has been incorporated into Liberty Global’s Connect App. Liberty Global’s newly-released Connect App offers its users seamless connectivity access both in and out of the home within the same, easy-to-use interface, including Wi-Fi on-boarding and roaming experience to…

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ENGIE IT, a division of the global green energy leader, chooses Clarizen to boost efficiency and reduce time spent on manual tasks

Utility firm looks to work management solution to improve business agility and cut costs London, 12 October 2017 – Clarizen, the global leader in collaborative work management software, today announced that ENGIE IT, the IT service centre of the ENGIE group, the world’s leading supplier of energy-efficient services, has chosen its cloud-based platform to help the utility company’s IT teams reduce time wasted on manual tasks, drive efficiency and improve flexibility – all while reducing costs. “Our previous portfolio and project management (PPM) software was costly to maintain and configure,…

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