Vipnet automates its customer care and network troubleshooting service through a single platform to perform network diagnostics and troubleshooting across multiple domains and service types London, UK – April, 24th 2018 – Bulb Technologies, a leader in service management and customer experience solutions, today announced that Vipnet, a leading operator in Croatia and part of the A1 Telekom Austria Group, has selected CEMPRESSO Customer Care, a platform for customer support process automation and knowledge management, to automate its customer care service and enhance its network troubleshooting service. Vipnet needed a…
Read MoreDay: April 24, 2018
GDPR Compliance Rules Require Over 2 Million Fleet Drivers To Revalidate Driving Licence Data Consent
GDPR based changes announced by the DVLA, this month, mean that over 2 million drivers will be required to grant new driving licence data permission to their fleet operator. Only by complying with the new rules, which come into effect 25th August 2018, will fleet drivers be properly checked. The new GDPR regulation will apply to all private and public sector organisations processing Personal Data and receiving driver information from the DVLA. Employers and fleet managers, who are legally obliged to check a drivers’ entitlement to drive, will be under…
Read MoreQudini showcases Cloud Based Customer Experience Engagement Platform with Star Micronics at RBTE 2018
High Wycombe, UK, 24 April 2018 International POS printer manufacturer Star Micronics has today announced that it will be partnering with Qudini, an award-winning London-based SaaS customer experience management company offering queue management and appointment booking software to retailers, at RBTE 2018 (2 – 3 May, Olympia, London) on Stand F100. Qudini will be showcasing its cloud-based customer experience management platform with Star’s TSP700II LAN printer. This platform enables retailers to reduce customer walkouts, increase conversions and optimise efficiencies within the store environment through its array of appointment and event…
Read MoreLastMileLink Technologies named in European RetailTech Top 50
24 April 2018, London, UK – LastMileLink Technologies, part of the CitySprint Group, today announced it has been named in the 2018 FUTR’s European RetailTech Top 50 Report. In the first European edition, FUTR has named LastMileLink Technologies one of 50 start-ups with the potential to cause real disruption in the sector. FUTR’s list provides an up-to-the-moment lens into the future of retail and the early stage start-ups that are shaping that future. Working with the group’s retail brand, On the dot, LastMileLink Technologies is disrupting the final mile delivery…
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